Privacy Policy
Last updated: September 16, 2026
This policy describes information handled by Real Estate Exam Lab when you visit the site, use an account, or contact us. The information we process depends on the features available to you and how you use them.
Information we handle
- Account and profile information: your email address, authentication and account records, and profile information you provide, such as your preferred exam.
- Learning activity: Practice sessions, submitted answers, results, saved questions, and progress or history when those features are available and used.
- Access information: entitlement records and information used to determine whether new Practice content can be allocated to your account.
- Support correspondence: messages and information you choose to send us.
- Service information: operational and security logs, technical request information, website usage information, and transactional email delivery metadata.
How information is used
We use this information to manage accounts and sign-in, provide available learning features, preserve learner history, check access, send account-related emails, respond to support requests, and maintain and protect the service. Website usage information can help us understand how the site is used.
Access to new Practice content and retention of existing learner history are separate. Expiration of an entitlement does not itself delete your earlier Practice activity or saved questions.
Service providers
We use providers to operate the service and handle related information:
- Supabase: authentication and application data storage.
- Vercel: website hosting, delivery, operational information, and the integrated Web Analytics service.
- Resend: transactional email delivery and related delivery metadata.
- Google Workspace: support email and business correspondence.
- Stripe: checkout and payment processing, including related payment and transaction information, when purchasing is available and you use it.
Information relevant to these functions may be processed by the corresponding provider. We may also disclose information when required by law or as necessary to address abuse, security incidents, or protect legal rights.
Cookies and website usage
Authentication uses cookies to maintain your session. Blocking or clearing these cookies can prevent sign-in or end your session. Signing out blocks authenticated access; it does not delete your account or learner history.
The site includes Vercel Web Analytics in production builds. When active, it can collect page views, referring sites, and browser or device information. See Vercel's Web Analytics privacy information for its data practices.
Retention and privacy requests
Account, learning, and support records may remain stored after a visit or session ends. We do not currently publish a fixed retention schedule. There is no self-service account-deletion feature in the application.
To ask about information associated with your account, request a correction or deletion, or raise a privacy concern, email support@realestateexamlab.com. We may need to verify your identity before handling an account-specific request. Do not email your password or account-recovery links. A request does not automatically erase records, including records that may need to be retained for security or legal reasons.
Security
We use authentication and access controls to restrict account and learner information. No online service can guarantee absolute security. Keep your credentials private and contact support if you suspect unauthorized access.
Policy updates and contact
Changes to this policy will be posted here with an updated date. Check this page for the current description of our practices. Privacy questions can be sent to support@realestateexamlab.com.